Easter Seals Bay Area “provides help, hope, and answers to individuals and families impacted by disabilities so they can live, learn, work and play to their full potential.” Robert Van Tuyl is the Chief Innovation Officer there, and joins Steve Boland for the podcast to talk about the implementation of Health Cloud. This Salesforce.com tool is being used to improve client care, and has the potential to do even more in the future.
Robert and Steve talk about challenges in rolling out a new level of client services in a large operation, how anonymizing and aggregating data may suggest new trends in outcomes, what services may be coming in the future, and how parents and neuro-diverse clients can use their own care information more effectively. Easter Seals Bay Area Facebook page is one of the ways people can keep in touch with this evolving work.
Special thanks to AlphaGeekRadio for hosting our show!